Shipping and Returns

Shipping.

Products will be posted via Australia Post.

Domestic  Australia

Standard Shipping
0.0 kg – 5.0 kg                    $10
Heavy Goods Shipping
5.0 kg – 20.0 kg                  $20

Rest of the World.

Up to 5 kilos                       $30

Delivery

1. Product Delivery
Rosemary Manners accepts no responsibility for any damage, loss or delay as a result of using Australia Post. Postal Insurance and registered delivery is available in the postage section.

Returns and Exchanges
1. Product refunds
All products have an expiry date and are non refundable and cannot be exchanged for cash. If a product is faulty we are happy to replace it.

2. Items lost in the post
We accept no responsibility for items lost in shipment. We guarantee that we will address the package as you tell us and hand it over in good faith to Australian Post

3. Exchange of products.
Products can only be exchanged if they are faulty and must be returned to us for exchange within 5 days of purchase. It is the buyers responsibility to ensure they have ordered the correct item.